Privacy Policy

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Data access and hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer.

2. Data collection and use for contract processing, contacting you

We collect personal data when you voluntarily provide us with this information as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data for the execution of the contract or for the processing of your contact and you cannot send the order or contact without their indication. Which data is collected can be seen from the respective input forms. We use the data provided by you for the processing of the contract and your inquiries. If you have given your consent to this by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account intended for this purpose.

3. Data transfer

To fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves, if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

We also use an external merchandise management system for order and contract processing. The data transfer or processing that takes place in this respect is based on order processing.

We use payment service providers and shipping service providers that are based in a country outside of Hong Kong. The transmission of personal data to these companies is only carried out within the scope of the necessity to fulfill the contract.

4. E-Mail-Newsletter

If you register for our newsletter, we will use the data required for this purpose or data provided separately by you to send you our e-mail newsletter regularly on the basis of your consent.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.

The newsletter is sent by a service provider on our behalf, to whom we pass on your e-mail address for this purpose.

5. Cookies und Webanalyse

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages.

Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings.
Furthermore, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

If you have given your consent, this website also uses the so-called DoubleClick cookie for advertising purposes within the scope of the application of Google Analytics (see below), which enables your browser to be recognized when you visit other websites. The information automatically generated by the cookie about your visit to this website is usually sent to a server of Google in the USA and stored there. 

Google will use this information to compile reports on website activity and to provide other services related to website use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The data collected in this context will be deleted after the end of the purpose and use of Google DoubleClick by us.

Use of Google (Universal) Analytics for web analysis
If you have given your consent, this website uses Google (Universal) Analytics for the purpose of website analysis. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there.

6. Online marketing

Google Ads Remarketing
Through Google Ads we promote this site in Google search results and on third party sites. When you visit our website, the so-called remarketing cookie is set by Google, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you visit. The data collected in this context will be deleted after the end of the purpose and use of Google Ads Remarketing by us.

Any further data processing will only take place if you have agreed with Google that your web and app browsing history is linked by Google to your Google account and information from your Google account is used to personalize ads you see on the web. In this case, if you are logged in to Google while visiting our website, Google will use your information along with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form target groups.

7. Social media plug-ins

Use of social plugins from Facebook, Instagram
On our website, so-called social plugins ("plugins") from social networks are used.
If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. Through the integration of the plugins, the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have a profile or are not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network and displayed to your contacts.

If you do not want the social networks to directly assign the data collected via our website to your profile in the respective service, you must log out of the respective service before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (https://noscript.net/).

Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves to improve active communication with our customers and prospects. There we inform about our products and current special offers.

When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device. Visitor behaviour and user interests are stored in these cookies.

Possibility of objection (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Instagram: https://help.instagram.com/519522125107875