Shipping & Payment Options

Payment Options

The following payment options are available at SWISS FX:

• Credit card (Visa, Master, Amex, JCB and others)
• Bank Transfer

Credit Card

At SWISS FX, you can pay with credit cards from the following providers:

• Visa
• Mastercard
• Amex

Thanks to SSL encryption, your data is transmitted with the highest security standards. Payment is received immediately and your order is processed immediately.

Bank Transfer

Simply pay for your order by standard bank transfer to the following account:

Account Holder: RL Ventures Ltd
Bank: The Hong Kong and Shanghai Banking Corporation Limited
Account Number: 848-876488-838
SWIFT: HSBCHKHHHKH

Purpose / transfer note: your order number (please refer to your order confirmation).

Please note:

The dispatch takes place with payment in advance after receipt of payment. This can take up to 2 working days, depending on your bank.

Your ordered goods are reserved for you for 14 days. If no payment has been received after this period, the order will be canceled.

You can find more information on all other payment methods in the order process.

Change of payment method

You can set your preferred payment method at any time under My Account> Payment Methods. This means that it is automatically available the next time you log in.

Shipping Information

All our orders ship via express and include the following:

• Insured parcel
• Tracking number

As soon as the order is on the way, you will receive a shipping confirmation to the email address stored in the customer account. This mail also contains the link for parcel tracking.

For delivery within Hong Kong we deliver free of charge.

Delivery Time

Delivery time is 2-4 working days. The delivery period begins from the time payment is received.

If you have any questions about delivery, the SWISS FX customer service will help at support@swissfx.hk.